Summary of post

Salary – £9,360 per annum, 1 year fixed term contract. This is a 3 day a week post (15 hours). The hours of work are 9.30am to 2.30pm Monday, Tuesday and Friday. The postholder will provide administrative support to staff, service users, the public at Wycombe Mind. To be the first point of contact for people contacting the organisation. There is an administrative focus on development of new projects and extending the day services offer. The post is subject to satisfactory Enhanced DBS clearance and references.

Main duties:

1. To maintain and develop our administrative and IT systems.
2. To be responsible for development and maintaining the system for recording telephone calls requesting information, advice, signposting and advocacy making referrals either internally or to external organisations as appropriate.
3. To adhere to safeguarding and vulnerable adult policies and procedures seeking advice and reporting concerns. To be a DBS check administrator and ID verifier.
4. To oversee written and email correspondence and donations received by the organisation and ensure that a response is made.
5. To convene and minute service user forum and staff meetings.
6. To maintain a staff rota, recording annual leave and sickness and absence and contribute to the coordination of staff cover.
7. To keep a stock check of resources used for events in the community and re-order as required. To give administrative support to such events as required.
8. To offer administrative support for the updating of the Wycombe Mind social media page and website including a regular blog.
9. To produce leaflets and posters for publicising existing and new projects.
10. To offer administrative support to and attend the Annual General Meeting.
11. To manage the key holding arrangements and record.
12. To maintain a register of attendance of day services.
13. To offer administrative support to the planning and smooth running of outings and service user events in the community. These include a Festival of Wellbeing and Time to Change events.
14. To provide administrative support to the recruitment of staff and volunteers.
15. To report repairs required and liaise with contractors and utility companies.
16. To maintain the health and safety weekly check and fire safety requirements.
17. To adhere to data protection legislation and regulations.
18. To undertake training as required and maintain the organisation training record.
19. To undertake any other duties that could reasonably be required as part of the staff team at Wycombe Mind.

Person Specification

Assessed by Application / Interview

Qualifications / Training     

Essential

Educated to GCSE level or above with C grade or above in English and maths. A

Training certificate in the use of Microsoft Office, databases, social media. A

Desirable

A-Level educated or above. A

Experience

Essential       

Experience in office administration. A / I

Working on own initiative and as part of a wider staff team. A / I

Experience of working in a mental health or social care setting. A / I

Experience of developing office systems. A / I

Skills

Essential

Proficient in the use of Microsoft Office and social media. A

Communication – articulate, clear, concise communication skills both verbally and in writing. A / I

Ability to communicate effectively with outside agencies, the public and service users. A / I

High level of organisation including the ability to work independently and manage own workload. A / I

Ability to signpost people to local resources. A

Good time keeping skills. A

Desirable

Desk top publishing. A

Ability to adopt solution focused communication to presenting problems. A / I

Knowledge

Essential

An understanding of mental health. A / I

Understanding of confidentiality and data protection principles. A

Knowledge of safeguarding procedures. A / I

Desirable

Awareness of the Recovery Approach. A / I

Other factors

A calm and patient manner on the telephone and face to face. A / I

Enhanced Disclosure and Barring Service Check.

Summary of post

Salary – £15 per hour (gross pay) Fixed term contract. We would like to recruit a sessional worker to facilitate our Sunday session which runs from 12-3pm weekly. The hours of work would be 11.45am – 3.15pm. The Sunday Session aims to reduce isolation over the weekend and members enjoy a relaxed space with the provision of the Sunday papers and some lunch. The post is subject to satisfactory Enhanced DBS clearance and references.

Main duties:

1. To maintain and develop positive and constructive relationships with the members and volunteers of the Sunday Session.
2. To be able to undertake unlocking and locking up procedures ensuring the security of the premises.
3. To arrive punctually to prepare for the session and support volunteers as applicable.
4. To adhere to risk assessment and management plan for the session including health and safety, cleaning, accessibility and first aid requirements.
5. To adopt a person centred manner which supports members and volunteers to be involved in the development of any activities the Sunday session offers.
6. To adhere to safeguarding and vulnerable adult policies and procedures seeking advice and sharing concerns as required.
7. To be aware of and maintain confidentiality within the scope of the relevant policies for the organisation about confidentiality and information sharing.
8. To report any concerns or issues to the on call member of staff during the session.
9. To keep any records necessary for the session in adherence to GDPR regulations.
10. To liaise with the staff team at Wycombe Mind as required and take part in Team Days.
11. To carry out any administration related to the post.
12. To undertake mandatory training relevant to the post.
13. Any other duties commensurate with the post.

Person Specification

Sunday Sessional Worker

Assessed by Application and Interview

Qualifications / Training

Essential

Educated to GCSE level or above with C grade or above in English and maths. A

First Aid Training. A

Desirable

A-Level educated or above. A.

Experience

Essential

Experience of facilitating groups. A / I

Working on own initiative and as part of a wider staff team. A / I

Experience of working in a mental health or social care setting. A / I

Desirable

Lived experience of mental health challenges. A / I

Skills

Essential

Ability to engage and enable individuals within a group. A / I

Communication – articulate, clear, concise communication skills both verbally and in writing. A / I

Ability to communicate effectively with group members, volunteers and other staff in a person centred and non-judgemental manner. A / I

High level of organisation including the ability to work independently and manage own workload. A / I

Ability to signpost people to local resources. A

Excellent time keeping skills. A

Desirable

Ability to adopt solution focused communication to presenting problems. A / I

Knowledge

Essential

An understanding of mental health and key factors which can promote recovery. A / I

Understanding of confidentiality and data protection principles. A

Knowledge of safeguarding procedures. A / I

Desirable

Awareness of the Recovery Approach. A / I

Other factors

A calm and patient manner. A / I

Enhanced Disclosure and Barring Service Check.

Summary of post

Salary – £15 per hour (gross pay) Fixed term contract. We would like to recruit a Male Peer Support Sessional Worker (as permitted under Schedule 9 Part I of the Equality Act 2010), to co-facilitate the new Rock Steady Men’s Peer Support Project in partnership with The Fitness Garden. The role would be 4hrs per week for a 12 month fixed term. This new project is funded by The Heart of Bucks Saving Lives Grant and has an emphasis on suicide prevention. The post is subject to satisfactory Enhanced DBS clearance and references.

Main duties:

1. To maintain and develop positive and constructive peer relationships with the members of the Rock Steady Group, The Fitness Garden Coach and wider teams of both Wycombe Mind and The Fitness Garden.
2. To be able to undertake unlocking and locking up procedures ensuring the security of the premises.
3. To arrive punctually to prepare for the session.
4. To adhere to risk assessment and management plan for the session including health and safety, cleaning, accessibility and first aid requirements.
5. To adopt a person centred and empowering manner which supports members and volunteers to be involved in the development of any activities the Rock Steady session offers.
6. To be aware of and utilise approaches known to be effective in the prevention of male suicide and to undertake training as required.
7. To adhere to safeguarding and vulnerable adult policies and procedures seeking advice and sharing concerns as required.
8. To be aware of and maintain confidentiality within the scope of the relevant policies for the organisation about confidentiality and information sharing.
9. To be able to signpost group members and support referrals to outside agencies where required.
10. To report any concerns or issues to the on call member of staff for the session.
11. To keep any records necessary for the session in adherence to GDPR regulations.
12. To liaise with the staff team at Wycombe Mind as required and take part in Team meetings and Team Days.
13. To carry out any administration related to the post.
14. To undertake mandatory training relevant to the post.
15. Any other duties commensurate with the post.

Person Specification

Rock Steady Men’s Peers Support Sessional Worker

Assessed by Application and Interview

Qualifications / Training

Essential

Educated to GCSE level or above with C grade or above in English and maths. A

First Aid Training. A

Desirable

Mental Health Qualification or equivalent. A

A-Level educated or above. A.

Experience

Essential

Experience of facilitating groups.A / I

Working on own initiative and as part of a wider staff team. A / I

Experience of working in a mental health or social care setting. A / I

Desirable

Lived experience of mental health difficulties. A / I

Skills  

Essential

Ability to engage and enable individuals within a group. A / I

Communication – articulate, clear, concise communication skills both verbally and in writing. A / I

Ability to communicate effectively with group members, volunteers and other staff in a person centred and non-judgemental manner. A / I

High level of organisation including the ability to work independently and manage own workload. A / I

Ability to signpost people to local resources. A

Excellent time keeping skills. A

Desirable

Ability to adopt solution focused communication to presenting problems. A / I

Knowledge   

Essential

An understanding of mental health and key factors which can promote recovery. A / I

An understanding of the principles of suicide prevention and how to adopt approaches in order to respond effectively to presentations of mental distress in men.

Understanding of confidentiality and data protection principles. A

Knowledge of safeguarding procedures. A / I

Desirable

Awareness of the Recovery Approach. A / I

Other factors

A calm and patient manner. A / I

Enhanced Disclosure and Barring Service Check.